Your Services

Carpet Cleaning

Even though vacuuming can remove most dry soil, it is also necessary to clean your carpet on a regular basis to remove the oily, sticky soil that vacuums don't remove. These soils result from cooking vapours, air pollution, and tracked-in dirt from outside. The particles of oily soil deposited on carpet fibres can cause gradual but significant dulling of colours. The colour isn't lost, but is hidden under the film. If this type of soil is allowed to accumulate, it begins to attract and hold the dry soil, and the longer it remains in contact with the fibres the more likely permanent damage can occur.

If carpet is cleaned before it becomes too unsightly, the cleaning will be a lot easier and more successful. Carpet in a typical household should be cleaned every 6 to 12 months, depending on the number of people and amount of activity.

Choosing the proper cleaning system is important. Some systems may leave residues, which accelerates re-soiling and defeats the whole purpose of cleaning. Not all carpets are the same this where Custom Dry excels over their competition by providing different types of services for different carpet types. You can choose Dry cleaning, Steam Cleaning or Dual Cleaning (combination of Steam and Dry) for unequalled results, guaranteed.

Custom Dry’s exclusive carpet cleaning process includes:

  • Preliminary inspection of your carpets to determine the best cleaning method
  • Pre-treating spots and stains
  • Pre-applying the cleaning solution to loosen ground-in soil
  • Rinsing your carpet using your choice of cleaning method
  • Post-treating any residual stains
  • Grooming carpet for efficient drying and uniform appearance
  • Placing pads under furniture legs to protect the carpet while drying
  • Performing final inspection with you present to ensure you're completely satisfied

Upholstery Cleaning

  • Preliminary inspection of your upholstery to determine the best cleaning method
  • Pre-testing of fibre colours to ensure there is no colour run
  • Pre-treating spots and stains
  • Pre-applying the cleaning solution to loosen ground-in soils and oils
  • Rinsing your upholstery using clear hot water
  • Post-treating any residual stains
  • Grooming upholstery for efficient drying and uniform appearance 

Performing final inspection with you present to ensure you're completely satisfied. We can also provide a similar service for your mattresses and curtains. Ask about our Dust mite treatment service.

Leather Lounge Cleaning

Leather lounges are the Rolls Royce of lounge suites, they are very expensive and as such require specialist and professional care. Custom Dry is trained by Leather Master in the proper care and conditioning of leather lounges, and we use and recommend their products. The whole process is very gentle but very effective and all done by hand.

  • Preliminary inspection of your Leather Lounge
  • Pre-testing of colours to ensure there is no colour bleeding
  • Pre-treating spots and stains
  • Pre-applying the specialist leather cleaning solution to loosen ground-in soils and oils
  • Cleaning and Rinsing of Leather Lounge
  • Apply a conditioner and protection, this has a dual benefit it not only rejuvenates and softens but protects the Leather as well
 

Performing final inspection with you present to ensure you're completely satisfied.

Water and Flood Damage

Experiencing water damage to your home, often your most valuable asset can be very upsetting, and deciding which restoration company to hire can be difficult. Custom Dry understands this and wants to help in your decision so your home is restored back to its pre-loss condition as quickly as possible. In times like this it is extremely important to address the situation immediately, to avoid any secondary damage, which could result in mould growth.

Custom Dry is available 24 hours a day, 7 days a week, and provides an emergency response. We arrive prepared to handle any water or sewage damage situation no matter how big or small. We can also work directly with your insurance company to address any concerns.

With our qualified and professional technicians you will feel a peace of mind when it comes to restoring your home back to its pre-loss condition. Our technicians are thoroughly trained in the latest restoration techniques, returning your life back to normal as quickly as possible.

Tips For You Until We Arrive

  • Remove as much water as possible by mopping and blotting the saturated area
  • Wipe furniture to remove excess water
  • Place aluminium foil or plastic between legs and wet carpet
  • Prop up wet furniture cushions for even drying
  • Lift drapes off flooring, loop through a coat hanger and hang on curtain rod
  • Remove wet area rugs
  • Turn on air conditioner if damage occurs in summer
  • Move valuable paintings, art objects and photos to a safe, dry place
  • Open closet doors, furniture drawers and luggage to aid in drying
  • Remove any wet fabrics and dry immediately
  • Hang furs and leather goods to dry separately at room temperature

Do Not

  • Use your household vacuum to remove the excess water
  • Use electrical appliances while standing on wet flooring or carpets
  • Go into any room where the ceiling is sagging
  • Wait to call for professional help. The longer you wait the more damage will occur

Tile And Grout Cleaning

We specialise in restoring your tiled and grout areas with our new our revolutionary tile cleaning equipment, which can return that new look to your home or office again without the mess normally associated with cleaning tiles. We can clean internal areas like kitchens, bathrooms, laundries and lounge rooms and much more with our clean and capture system there’s no mess, no fuss just clean and healthy floors.

We use specially formulated grout and tile cleaning solutions that removes built up dirt, grime soils and oils safely and effectively, it is completely safe for you and your tiles (inside or out) leaving you with a like new result. We can also provide you with a barrier protection for your grout or even recolour the grout with our exclusive recolour system just let us know in advance.

Other services we provide include:

  • Specialist Rug Cleaning
  • Car Interior Cleaning
  • Curtain & Blind Cleaning
  • Mattresses Cleaning
  • Stain Shield Protection For Carpets and Upholstery
  • Fresh Scent Deodouriser
  • Sanitising and Anti-bacterial treatments
  • Commercial & Residential Carpet Cleaning
  • Office Cleaning

Consumer Warning

No other item in your office or home absorbs more wear and tear on a daily basis than your carpet, and no other item can affect the appearance of your office or home like your carpet can so when it comes to cleaning them you want to make sure that you are not inconvenienced by other carpets cleaners that rush in and out of your home or office leaving you with wet soggy carpets and empty pockets or with a result that’s even worse than you started with.

Don’t Risk It Call Custom Dry Now ph 4954 2600
How to Choose a Carpet Cleaner
As recommended by the A.C.C.I. (Australian Carpet Cleaning Institute)

Have you ever had?

  • Wet carpets that took days to dry?
  • Carpets that go brown and patchy after cleaning?
  • Carpets that get dirty quickly after cleaning?
  • Sticky carpets?
  • Smelly Carpets?
  • Bait and Switch advertising, cheap advertised price like 3 rooms for $39.00 only to be pressured into paying hundreds of $'s more.
  • Poor value for money?

Download our FREE Consumer Warning Flier on how to choose a carpet cleaner.
Click Here to Download PDF - 1MB